Refund Policy
At Jace Clinical Solutions, we strive to ensure your satisfaction with every purchase you make on our website. However, if for any reason you are not entirely satisfied with your purchase, we are here to help with our hassle-free refund policy.
Returns and Refunds
We offer a full refund on all eligible items returned within 30 days of the purchase date. To be eligible for a refund, the item must be in its original packaging.
Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer support team at support@jaceclinicalsolutions.com to request a return authorization.
- Package the item securely, ensuring it is in its original condition.
- Include a copy of your order confirmation or packing slip inside the package.
- Ship the item back to us using a trackable shipping method. The cost of return shipping will be the responsibility of the customer.
Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. Upon approval, we will issue a refund to the original method of payment within 3-5 days. Please note that it may take some time for the refund to appear in your account, depending on your financial institution.
Contact Us
If you have any questions about our refund policy or need assistance with a return, please don’t hesitate to contact us at support@jaceclinicalsolutions.com. Our dedicated customer support team is here to assist you.
Policy Updates
Jace Clinical Solutions reserves the right to update or modify this refund policy at any time without prior notice. Please review this policy periodically for any changes.
By making a purchase on our website, you acknowledge and agree to abide by the terms of this refund policy.
Last updated: January 2, 2024
Jace Clinical Solutions
Tampa, FL 33629
https://www.jaceclinicalsolutions.com
support@jaceclinicalsolutions.com
855-984-8622